Click Send a proof on the top bar of the delivery wizard. The enrichment activity is a workflow object that adds data to the working table. Adobe Campaign Standard: Does Campaign use the new Litmus API? AEP - Data feed mappings not available in source connector; Items assigned to adobe_mc parameter of “visitor. Available options vary according to the packages installed with your instance. For more on this,. The status of SMS delivery in nmsBroadLogRcp doesn’t change to “Received on mobile”, even if you have received the SMS. All technical workflows and services are running fine and email's gets triggered from Routing as Mid Sourcing and not via Internal Email Deilvery and SMS, WhatsApp Deliveries too stopped. Once the delivery is sent, the proof will appear in the delivery list, and is automatically created and numbered. For more information on this workflow, refer to the list of technical workflows. style. See Sending messages. i had created an external account and configured the SMPP details and triggered an sms delivery using the same external account, the sms was send from Adobe Campaign, but the delivered / failed response was not received in Adobe. In the No longer contact (on denylist) section, the selected checkboxes correspond to the channels from which the user chose to opt out. It is implemented to improve scalability, increase delivery throughput and help send more. Enter the SMS properties and click Next. Hello Everyone, I want to send SMS to profiles in my ACS database with a bit. save(); In case of SMS deliveries, the size of the content plays an important role. Delivery Fundamentals: Included for new Campaign Customers only. Under the Topology tab, click on search icon to open the topology. Use this capability to design and post web pages in which users can look up. Last update: 2023-09-22. Usually, this issue occurs when: The user logged into Campaign has not been assigned the product Audience Library within Adobe Experience Cloud Admin Console. In case you have any ideas and/or suggestions regarding the Campaign Classic product, then kindly. Adobe Campaign V8 tutorials. For each channel, specific functionalities are available. In the Mobile tab, select Extended. The steps you suggested are for how to create SMS delivery template with text content but here the scenario is different. Learn how to create a SMS delivery. It covers the following use case: Suppose you want to send a personalized email newsletter. Define the account type as Routing, the channel as Mobile (SMS), and the delivery mode as Bulk delivery. Configuring approvals for campaigns. For each URL of the message, you can choose whether. Delivery throughput : refer to. So, you need to make sure that the data you receive from AEM adheres to it. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box. These recipients are added to the target: they can be imported or created directly in the delivery or the campaign. User not needed to type any text in. User. Configure dynamic content. subscriptions and delivery. Track the success of your deliveries in Adobe Analytics. Adobe Campaign allows you to simplify the operational complexities of sending multilingual campaigns. Solved! Go to. In the Direct Mail file, we can also include instructions that will inform a fulfillment agency as to which recipients receive which versions of a print. source+="exampledata") with a typology rule. Personalizing emails - Create a multi lingual newsletter using. Delivery. sms. label = winner. style. Seamlessly add SMS functionality to your Adobe Campaign platform with SMSGlobal’s powerful SMPP API. Learn key steps and best practices to perform a build upgrade. For now, let’s reject the proof. When you create a new delivery, you must indicate the delivery channel used. // link the delivery to the operation to make sure it will be displayed in // the campaign dashboard. The Query activity can be used for various types of uses: Segmenting individuals to define the target of a message, audience, etc. For example, the email channel allows you to perform A/B testing in order to test up to 3 versions of an email message. Select the duplicated template. Fatigue management. It can be constructed using input elements. XML file in the conflict folder where your campaign instance is installed and locate IPAffinity tag. Learn how to create an SMS delivery in Adobe Campaign Standard. This tab displays the tracking information for the sent messages, such as all the URLs which have been tracked by Adobe Campaign. Some of the benefits are it speeds up the deliveries, reduces the SMS sending cost, avoids being added to denylist. Issue: After confirming your delivery, you can see that the status of your delivery is Pending. The SMPP protocol sets permanent TCP connections from Adobe Campaign to the provider. When you select a URL from the tracked URLs list, it is highlighted in the delivery content - except for the link in the mirror page and the. Related topics: Creating a personalized email step-by-step guide; Adobe Campaign and Dreamweaver integration; Integrating. Check that the characters you intend to send are actually available in the target code page. Configure transactional messages using real-time event data. Using JavaScript in email content (HTML or Text) allows you to generate and send dynamic content to the recipients, with two limitations: The script cannot access the database directly (SQL function and API. Use control groups. Identify your delivery with a label, code, and description. This is the name that will appear as the sender name of the SMS message on the recipient’s mobile telephone. Hi Jon, Can you please advise what should be correct selection for the " Mobile tab-> Mobile channel connector? CLX (SMPP)?" "connector tab->Activation mode and Access of the url connector values?" Is there something which I need to get from the vendor? Thanks a lot in advance!Adobe Campaign: SMS status Enumeration | Adobe Experience Cloud. Created the custom JS to invoke the External SMS rest api call. Campaign Classic; Campaign; Issue/Symptoms The Event Date field in broadlogRcp gets updated quite often than expected. Define the SMS content. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box. Adobe Campaign allows marketers to design cross customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross channel execution. Moreover, quarantines. Delivery Fundamentals: Included for new Campaign Customers only. This workflow has never worked properly. Adobe Campaign allows marketers to design cross customer experiences and provides an environment for visual. A Delivery-type activity lets you create a delivery action. Once your deliveries have been created and edited, your workflow is ready to be. Adobe Campaign allows marketers to design cross customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross channel execution. To create a new delivery, browse to the Campaigns tab, click Deliveries and click the Create button above the list of existing. For example, if the SMS-C uses port 10000, use the following filter: tcp. Messages sent to users who have qualified an email as spam are automatically redirected towards an email box specifically created for this purpose. Optimize delivery. . content. 2. When user select any routing from delivery template's properties tab related to that routing the text should populated in text content. Integrate with SMS aggregators to handle both. The Confirm delivery link lets you start the delivery. Issue/Symptoms. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box. In the Extraction tab, specify the name of the file. For on-premise installations and hosted/hybrid installations using the legacy Campaign MTA, the Adobe Campaign messaging server applies a single Domain management rule to all domains. Personalizing emails - Create a multi lingual newsletter using. Steps to reproduce: Send a test SMS and check if you receive it. Monitor a delivery. The status of SMS delivery in nmsBroadLogRcp doesn’t change to “Received on mobile”, even if you have received the SMS. Streamline your mobile communications with Adobe Campaign through personalized push notifications and in-app messages on both iOS and Android. See moreAdobe Campaign lets you perform mass personalized deliveries of SMS messages. Adobe Campaign manages a list of quarantined addresses. These extra connections are used to send the automatic replies. 3. 3. Transcript. Then confirm the delivery. For more on this, refer to the Routing section. For more on integrating an offer into the body of a message, refer to this section. I assume the scheduling IPAffinity being empty is an issue? What should the IPAffinity be? <typ. To filter out SMPP traffic in Wireshark, there are three important features: Use a display filter on the port of the SMS-C. You need to perform strong tests before sending your messages. Walk through the connection set up between Adobe Campaign and a SMPP provider in this document. background. Admin. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box. Select an SMS template and click Next. You can change how the details are shown in their respective visualization settings. For normal deliveries, any delivery that in linked to a workflow/campaign, will have the information linked to broadLogRcp table as well. Design cross-channel customer experiences and create an environment for visual campaign orchestration, real time interaction management, and cross channel execution. Integrating Adobe Campaign SMS via SMPP. Whenever making changes to a delivery’s schedule, you must re-prepare the delivery by clicking on the Prepare button before clicking Confirm. It is configured in the same way as dynamic content. Adobe Campaign offers the following delivery channels. Courses Recommended courses Tutorials Certification Events Instructor-led training Browse content library Recommended courses Tutorials Certification Events Instructor-led training Browse content libraryCampaign Classic - Delivery approval issue | Adobe Experience Cloud. Adobe Campaign allows marketers to design cross customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross channel execution. We checked from SMS Vendor the data is coming from their side and getting updated in NMSProvider but not in Delivery logs . Adobe Campaign Classic allows marketers to design cross-channel customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross channel execution. The Dynamic text option displays in the palette. The recipient profiles must contain at least a mobile number. For date processing, go to the Formula type window, enter “1” in Current date minus n days. Validate the delivery. Right-click the folder in which you want to create your plan. Create a SMS delivery. The Tenant specified in the Adobe Experience Cloud External Account inside the Campaign is not correct. Once the delivery is sent, the proof will appear in the delivery list, and. Enter the properties of the workflow and click Create. Learn how to set up an SMPP account with Adobe Campaign, how to analyze SMS delivery results, and customize the SR processing to your SMPP provider's specifications. Select Create an Android application and enter a Label. In the message dashboard, the Schedule block allows you to define when messages (email, SMS or Push notifications) will be sent. Upgrade to the latest build. To enter the connection settings specific to sending SMS messages, please contact your SMS service provider. Some Campaign modules operate continuously, while others are started up occasionally to. Global concepts on delivery creation are presented in this section. Specific information on how to. SOLVED. Links in the SMS summary pane allow you to directly access linked elements (workflow, campaign, parent delivery in case of a recurring SMS). For more on this, refer to this section. Create your first SMS delivery. Best practices for performance. Use the features offered by Adobe Campaign to monitor your deliverability. By the end of this module, you should be able to explain various marketing channels and identify a use case for multi-channel and Cross-channel Campaigns. Hi Rut, The cause of SMS being stuck in pending could be numerous. Click Enable dynamic text. You can also build fully customizable and real-time reports for improved insight on your deliveries. Adobe Campaign allows you to create and send personalized messages on various channels and measure their effectiveness through dedicated reports. This user guide contains videos and tutorials on the many features and capabilities of Adobe Campaign V8. The SMS types come from SMS templates defined in the Resources > Templates > Delivery templates menu. Predictive user engagement capabilities. The Dynamic text option displays in the palette. Measure the impact of your message with delivery reports. Campaign Classic; Campaign; Issue/Symptoms The Event Date field in broadlogRcp gets updated quite often than expected. To define the target of the notification, click the To link, then click Add. Delivery Fundamentals: Included for new Campaign Customers only. Learn how to create an SMS delivery. Create a new delivery, for example from the Delivery dashboard. Create an SMS delivery; Push. For each URL of the message, you can choose. After logging in, we see a form requesting an action on the delivery. Hence, if delivery is deleted, there is no standard way to restore it. However, that will lead to data loss for the period elapsed since then. Every push notification that is received on a mobile app carries some information which is used by the app to display the push. Once enabled, Email BCC is activated in the email template, through a dedicated option: Go to Resources > Templates > Delivery templates. From the Marketing activities window, create a new marketing activity. Transactional Messaging: Transactional Messaging functions with the following Channels: Email, SMS and Mobile App. Predefined filters. Under the Automatic reply sent to the MO category, click Create element to start configuring your automatic reply. Creating a case allows you to contact the Adobe Customer Support Team about any issues that you face with your Adobe products. Open the SMS delivery and check the status of your test in the Delivery tab. content. Select Extend an existing resource, select the Delivery resource from the drop-down list and. Select text in the body of your message or landing page. The status of SMS delivery in nmsBroadLogRcp doesn’t change to “Received on mobile”, even if you have received the SMS. DNS configuration: specify the delivery domain and the IP addresses (or host) of the DNS servers used to respond to MX-type DNS queries made by the MTA module from the <dnsconfig> onwards. Powered by AI and machine learning, Adobe Campaign’s Send-Time Optimization and Predictive Engagement Scoring can analyze and predict open rates,. When a delivery has been created and configured, you must validate it before sending it to the main target. See SMS connector protocol and settings for more information on the SMPP protocol, details about external account settings, or troubleshooting of the most common. If you notice errors stating that your messages are declared as spam, or that your messages are constantly blocked, try excluding the recipients that have not opened or clicked in one of your messages in the last 12 months from the target. Status reports: view delivery logs to check the status of your messages. The table that holds the information is Profile Delivery logs (nms:broadLogRcp:profileBroadLog). Solved!Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box themeAdobe Campaign. Learn how to create a SMS delivery through this how-to video tutorial: Create a SMS delivery. Communication channels. Recipients whose address is quarantined are excluded by default during delivery analysis and will not be targeted. to gain points, level up, and earn exciting badges like the newCampaign doesn't provide a way to shorten click-tracked links on the fly using bit. Administrators can access target mappings in the Administration > Application settings > Target mappings menu. Managing approvals in a campaign. Get started with personalized links tracking. It is not just the encoding what Campaign can force, but also the encoding that SMSc supports. If you need more information, you can still have a look at the Adobe Campaign documentation online, including the SMS tech note. In Adobe Campaign Classic console, open the delivery which is in pending state and click on Properties. To configure this activity, enter its label and select the main recipient set: the population from the main set lets you construct the result. Courses Recommended courses Tutorials Certification Events Instructor-led training Browse content library View all learning optionsStep 2: Creating an email including an offer. The. Created an SMS delivery with Tracking enabled. the delivery label which our query concerns. To access the details of a specific sending log, click the pencil icon on the right of the corresponding row. Adobe Campaign manages a list of quarantined addresses for online channels (email, SMS, push notification). Description. See SMS connector protocol and settings for more. Proof: select this option to test the message before sending it to the main target. Create a multilingual email or SMS delivery; Convert an existing email, SMS delivery, or delivery template to multilingual; Review an email delivery and reports; Create and send emails via a workflow; AI powered emails. Optimize delivery. The information also appears on the campaign dashboard. Topics: SMS. Learn how to create an SMS delivery in Adobe Campaign Standard. The nlserver sms module queries the SMS router at regular intervals. The delivery in question shows that while the content approval was turned on, the delivery was sent out without getting approved since no approval logs are there in the delivery dashboard. Label and ID of your campaign. The Adobe Campaign Enhanced MTA (Mail Transfer Agent) provides an upgraded sending infrastructure allowing for improved deliverability, reputation, throughput, reporting, bounce handling, IP ramp up and connection setting management. After checking the result of the analysis, you will be able to click Confirm delivery to send the message to the specified target. To send that. nmsDelivery. SMS delivery status. This steps also allows you to select the segments to export and specify additional XDM fields to include. In the multilingual feature templates, the language management is based on variants. In the Advanced parameters section of an SMS template’s properties, the From option allows you to personalize the name of the SMS message sender using a string of characters. Click Continue to confirm this information and display the message configuration window. If you do not have the campaign optimization module in your campaign instance, you may configure a predefined filter that filters the target population by the number of messages received. Here are the information you can monitor using the several tabs. Paid hours. See SMS connector protocol and settings for more information on the SMPP protocol, details about external account settings, or troubleshooting of the most common. Learn what SMS is, the role of the SMS service provider, and how Adobe Campaign connects to the service provider. After making the changes, restart the analysis clicking Analyze. Campaign Classic; Campaign Standard; Issue/Symptoms. This information appears in the Tracking tab of the profile of recipients targeted by the delivery, as in the following example: It is also accessible. Leverage Campaign Standard marketing activities to create an email, SMS, direct mail, push notification or In-App. If you see many SMS deliveries being refused, it's a good idea to check with your SMS provider to see if there are any known. They contain all the technical settings required to send deliveries (addresses, phone numbers, opt-in indicators, additional identifiers…). Create your first SMS delivery. The Schedule properties let. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box themeTo do so: From the advanced menu, via the Adobe Campaign logo, select Administration > Application settings > External accounts then the SMS routing via SMPP external account. Quarantine therefore allows you to avoid being added to denylist by these providers. Tracking information in this tab is. These mappings are as follows: Name. 3. Check the Enabled box. You can use the Profile Substitution features. Configure a delivery template. Errors detected during this step must be corrected before being able to proceed further. I have Configured SMS channel and created Delivery template. You can view the workflow’s execution status using the dashboard. Once. To configure URLs, select the Display URLs option in the lower section of the delivery wizard. I am currently adding the data to the message it self (delivery. Design the message and insert a link including an offer into the content. But carefull, there is no "easy" way to be 100% sure for a response to be linked to the outgoing SMS as this depends from the SMS provider arbitrary rules. Standard schema. The SMS delivery activity is used to automate sending of SMS. Last update: 2023-09-22. Hi @mayank_singh . Send, monitor and track SMS | Adobe Campaign-> linkedSmsId. Edit and save your content. Integrate with other solutions. You can also see a preview of the mirror page. To create a tracking instance, enter the URL of the tracking server, the tracking server internal account password and the name of the instance, its password, and the DNS masks associated with it. Read real-world use cases of Experience Cloud products written by your peersIt's not currently possible to use a Javascript connector in Adobe Campaign Classic, see SMS channel . Check the package/contract. . The key steps to send a SMS are as follows: Configure the SMS channel; Create a SMS delivery; Define the audience; Define the SMS content; Send, monitor. I would like to add data from the recipient-schema to each SMS-delivery, without using a personalization-block in the message GUI. Click Close to correct the errors if any. This can be found here at the Data retention article in Adobe Experience League. Direct mail Channel. DescriptionInbox Rendering: Includes 1,500 Inbox Renderings per year. Description. Seed addresses are linked to the delivery and cannot be used for. To do this, select the Explicit option and select the delivery from the drop-down list of the Delivery field. Learn how to create an SMS delivery. Use Adobe Campaign to streamline your mobile marketing activities, such as sending mobile-responsive emails, delivering push notifications, text messages, and in-app messages, and designing your app to integrate with Campaign using our mobile SDK. XL spacing, two up, grid-width-12, xxxl gap. Inactive recipients in the last 12 months to be removed from the database to maintain address quality. Each variant represents one. Single sendSMS messages are standard SMS, sent once. 3. SMS process updates the broadlog table with the message ID. You can also fully manage style elements. Environment Adobe Campaign Classic Adobe Campaign. Check the Enabled box. Email deliveries let you send personalized emails to the target population. Select SMS and click Next. Experience League. And as always, thanks for watching. Navigating back to Adobe Campaign and refreshing our campaign dashboard, we see our delivery has been rejected. Configure deliveries for A/B testing. For example, Direct Mail, Email, SMS, and Mobile push notification, as well as an Other template, which is a blank template, for new channels to be configured in the campaign instance. For more this, see Monitoring a delivery. Created for: Beginner. Event date of delivery log is being updated for SMS deliveries; Adobe Campaign: ImportSharedAudience workflow fails with syntax error;Step 3: Know what you should send. The steps described below assume that all target recipients and their profiles are stored in the database. load(<delivery primary key>); del. The Administration / Platform / Options node allows you to configure Adobe Campaign options. background. Hi @lukkyluke you can try going to the delivery in the delivery folder, right-click, Actions-> Recompute delivery and tracking indicators. As suggested above, the Adobe Campaign Classic SMS process opens more transmitter connections if auto-reply is enabled. In the sms delivery dashboard itself, under the Deployment section, click on 3 dots on the right-bottom corner and you could find Exclusion Logs and Exclusion Causes along with the Sending. How do we configure external account for SMS? we already have an External Account for SMS SMPP connector that is able to send bulk SMS from campaign workflow, but while creating the transactional SMS template the SMPP connector is not appearing in the external account in the delivery. The Tracking logs tab lists the tracking history for this delivery. Both email deliveries, and SMS deliveries can be set. See Analyze the delivery. Let’s select the link which will open up a new tab and direct us to the login page. To do this, select the appropriate delivery template from the drop-down list in the Delivery template. From there, just make ordinary SMS delivery templates and publish them to the execs, calling them with nms:rtEvent#PushEvent or nms:batchEvent#PushEvents. Thanks to the recipient data that are stored in the database, you will be able to filter the target that will receive any given delivery and to add personalization data in your delivery contents. See SMS connector protocol and settings for more information on the SMPP protocol, details about external account settings, or troubleshooting of the most common. nmsDelivery. The recipient's phone has blocked the sender's number. Click New in the toolbar to create a new delivery template, or Duplicate an existing template. All the sending log details are read-only. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Exporting data. This is possible, and known as "targetData", but it has some limitations : you can't preview the message with the preview tab, unfortunately, due to the temporary nature of the data (it is only available while the workflow is running). Use triggers for transactional messages. Understand which information is passed through the service provider and which tech notes are available. Preparing and sending an In-App message; To learn the delivery best practices, consult the Delivery best practices section. To filter out SMPP traffic in Wireshark, there are three important features: Use a display filter on the port of the SMS-C. Any recording and posting of this content is strictly prohibited. Learn how to create an SMS delivery. Open the SMS delivery and check the status of your. Use case: Retargeting workflow sending a new delivery to non-openers; Context of use. Understand which information is passed through the service provider and which tech notes are available. In the Resources folder, select Templates then Delivery templates. Access the tracking logs. It allows you to retrieve information on a delivery and edit it if necessary. One of the first things I would check is the technical workflows to ensure the event status workflow is online and functional. Define the account type as Routing, the channel as Mobile (SMS) and the delivery mode as Bulk delivery. Add the transactional messages to the global delivery reporting. You can send an email to customers and then an sms to those who did not open the mail. Identify your delivery with a label, code, and description. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Seed address not visible selecting “Import seed templates…” in delivery; Adobe Campaign certificates are missing from zip bundle; Saving audience from workflow with fork activity throws error; How to fetch long running workflow in ACS using workflowTask table; How to change the logo in a web app when using an out of the box. Learn how to set up an SMPP account with Adobe Campaign, how to analyze SMS delivery results, and customize the SR processing to your SMPP provider’s specifications. Inserting images in an email. These approvals are covered in another video. List of Campaign Classic options. Create your first SMS delivery. Get started with surveys. Tracking information in this tab is updated every 10 minutes. Environment. Set delivery template properties. load(<delivery primary key>); del. Select text in the body of your message or landing page. Using the enrichment activity allows you to add columns to a table that store additional data or define new links to other existing data. In Adobe Campaign, recipients are the default profiles targeted for sending deliveries (emails, SMS, etc. Finally, a condition on the Status field. 03-02-2021 01:23 PST Learn how to create a SMS delivery through this how-to video tutorial: Create a SMS delivery In case you have any questions after watching this. To do this, select the Explicit option and select the delivery from the drop-down list of the Delivery field. The typical Adobe Campaign solution deployment consists of the following components: Personalized Client Environment. Adobe Campaign allows marketers to design cross customer experiences and provides an environment for visual campaign orchestration, real time interaction management, and cross channel execution. In the Frontal servers tab, enter the tracking server connection parameters. The links in email content that contain personalization need specific syntax to be tracked. Under the Topology tab, click on search icon to open the topology. SMS MO (Mobile Originated): an SMS that is sent by a mobile to Adobe Campaign through the SMPP provider. Tracking logs. You can choose whether or not to activate certain identification standards and encryption keys to check the domain name, such as Sender ID , DomainKeys , DKIM. SMS SR (Status Report) or DR or DLR (Delivery Receipt) : a return receipt sent by the mobile to Adobe Campaign through the SMPP provider indicating that the SMS has been received successfully. And as always, thanks for watching. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more. Select the channels according to the user’s needs. Deploy an ad hoc email delivery template.